A command addressed to a large
number of people thus has a very special character. It is intended to make a
crowd of them and, in as far as it succeeds in this, it does not arouse fear. The
slogan of a demagogue, impelling people in a certain direction, has exactly the
same function; it can be regarded as a command addressed to a large number.
From the point of view of the crowd, which wants to come into existence quickly
and to maintain as a unit, such slogans are useful and indeed indispensable.
The art of a speaker consists in compressing all his aims into slogans. By
hammering them home he engenders a crowd and helps to keep it in existence. He
creates the crowd and keeps it alive by a comprehensive command from above.
Once he has achieved this it scarcely matters what he demands. A speaker can
insult and threaten an assemblage of people in the most terrible way and they
will still love him if, by doing so, he succeeds in forming them into a
crowd.
Hannah Arendt's observation of Eichmann
as a pathetic figure, not devilish but pitiful, forms the basis of influential
thought on making of common place evil. Canetti writes “It is well known that men who are
acting under orders are capable of the most appalling deeds. When the source of
their orders is blocked and they are forced to look back on what they have done,
they do not recognize themselves. They say, “I never did that”, and it is by no
means always clear in their minds that they are lying. When they are faced with
witnesses and begin to waver, they still say, “I’m not like that. I couldn’t have
done it”. They search themselves for traces of deed and cannot find them. It is
astonishing how unaffected by it they seem. The life they lead afterwards
really is another life, in no way colourized by their previous actions. They do
not repent and do not even feel guilty. What they have done never really comes
home to them”. If you have watched the documentary on trial of Eichmann you
will see these reactions in the bearings of Eichmann, from denial to obedience to order
-indeed command as Canetti argues (staying in Argentina as an ordinary family man
after orchestrating genocide, indeed there is also a movie on Israeli secret
service meticulous planning and kidnapping of Eichmann from Buenos Aires to Tel
Aviv). Canetti continues “…what they do of their own volition leaves in them
the traces one would expect. They would be ashamed to kill an unknown, defenseless
creature which had not provoked them and it would disgust them to torture
anyone. They are no better than most of those amongst whom they live, but they
are also no worse. People who know them well…swear on oath that they are
unjustly accused… When the long line of witnesses comes forward…recognize the
accused and recall in minute detail his behavior, so that it becomes absurd to
doubt his guilt, then one seems faced with an insoluble riddle ”.
This riddle is what Arendt gave a new understanding on nature of evil. Canetti however works with an extension of crowd and control, the insidious nature of command and how it dehumanizes, with a unique take through concept of sting. He elaborates “But for us it is no longer a riddle, for we know how command work. Every command that is carried out leaves a sting in the man who does it. But this, though in him, remains as alien to him as the command itself was in the moment when it was given. However long it lodges in him, it is never assimilated, but remains a foreign body…the sting is an interloper who never settles, an undesirable one wants to get rid of. It is what one has done and has, as we have seen, the exact shape of command given to one. It lives within its host as an alien, not subject to his authority, and thus does not cause him any feeling of guilt (all emphasis herein are mine). He does not accuse himself, but the sting; this is the true culprit, whom he carries with him everywhere. The more foreign to his nature the original command, the less guilt he feels about what it made him do; the more autonomous and separate the existence of the sting. It is his permanent witness that it was not he himself who perpetrated a given wrong. He sees himself as its victim and thus has no feeling life for real victim…it is true therefore, that people who have acted on orders can feel entirely guiltless. If they are capable of really facing their subsequent situation they probably feel something like astonishment at the fact that they were once so completely at the mercy of commands”. Canetti says “even this stirring of insight is worthless…it relates to past”, and what he asserts is what is really disturbing “What happened then can still happen again; it is no assurance that they will not again behave in the same way, even when the new situation they are faced with exactly resembles the old”. It is chilling indictment of how the society is organized and how it gives way to horrible acts wherein the perpetrator is least involved. “They remain just as defenseless as before in face of commands, only obscurely conscious of their danger….with them the command becomes destiny and they make it their pride to surrender to it blindly, as though it were particularly manly to blind oneself. Canetti concludes with a warning that “…whatever aspect we consider the command, we can now see that, as we know it today, in the compact and perfected form it has acquired in the course of its long history, it is the most dangerous single element in the social life of mankind. We must have the courage to stand against it and break its tyranny. The full weight of its pressure must be removed; it must not be allowed to go more than skin deep”. I guess, the last line is an acknowledgement that command cannot be completely be removed in the idea of nation and the way societies are organized. Technology has not only brought in transparency but also extension of command agency of dehumanization through AI -autonomous weapons. Most democratic state have responsibilities fixed through internal safeguards while robust international organizations flag transgressions. Apart from authoritarian states what is of serious worry, especially in democratic liberal societies, is the hold of command over common people by non state entities specifically religion. More primitive form a religion is grievous are the consequences and bleak are the possibilities. The danger of command and tyranny it leads to must be urgently understood. The chain of command that dehumanizes and controls must be undermined and critically examined at every occasion.